Our FOXGEAR product warranty covers 5 years from date of purchase and is not transferable.
The warranty does not cover damage caused by accident, misuse and / or neglect, failure to comply with the instruction manual, repair and attempted repair by personnel not authorized by FOXGEAR LLC, any damage caused during transport and delivery, (claims must be presented to the carrier); damage to any product that has been altered or on which it has been removed, defaced or altered serial number; damage caused by faulty connections or connections to equipment failures and/or defective power cables.
Responsibility of FOXGEAR LLC for any defective product is limited to repair or replacement of the product at our discretion. FOXGEAR LLC is not liable for damages resulting from loss of use of the product, lost time operation interrupted by non-use of the product, loss of business or any other damages or incidentals, consequential or otherwise; damage in transit or damage caused by inadequate packaging or of poor quality.
To make a claim: please email email@example.com and attach a copy of the original receipt (invoice or receipt) together with a description of the problem. WARRANTY IS NOT VALID WITHOUT A COPY OF YOUR RECEIPT OF SALE CERTIFYING THE DATE OF PURCHASE.
Foxgear pedals are designed in Italy and proudly handmade in our own factory in PRC.